Terms of Service

Overview

Welcome to The Deer Mafia. The terms “we,” “us,” and “our” refer to The Deer Mafia. The Deer Mafia operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience.

The Deer Mafia is powered by Shopify, which enables us to provide these services to you.

The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use our website, store, products, and services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, shipping, returns, refunds, and product availability.

By visiting, interacting with, or using our website, store, products, or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website, store, products, or services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

To use our services, including accessing or browsing our online store or purchasing any products we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We have made every effort to provide accurate product descriptions, images, sizing information, colors, and product details in our online store. However, product colors, print appearance, garment appearance, and final product appearance may differ slightly from how they appear on your screen due to device type, screen settings, lighting, product mockups, printing method, garment color, or production process.

Some products may be custom-printed, made-to-order, or fulfilled by third-party production partners. Production times, print placement, garment color, sizing, fabric appearance, and final product appearance may vary slightly by product, supplier, or fulfillment method. These variations do not necessarily mean that a product is defective.

We do not warrant that the appearance or quality of any product purchased will exactly match the product images, mockups, or renderings shown in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. The Deer Mafia reserves the right to accept or decline your order for any reason at our discretion. Your order is not accepted until The Deer Mafia confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it. Because many of our products are made to order, cancellation requests may not be possible once an order has been accepted, processed, or entered into production with one of our fulfillment partners.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Your purchases are subject to return, replacement, refund, or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs duties, import fees, brokerage fees, or other charges that may apply.

Prices posted in our online store may be different from prices offered in physical stores, local events, retail partner locations, or other online stores operated by third parties.

We may offer promotions from time to time that may affect pricing and that may be governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, payment information, billing address, and shipping address, so that we can complete your transactions and contact you as needed.

You represent and warrant that any payment information you provide is true, correct, and complete; that you are authorized to use the payment method provided; and that charges incurred by you will be honored by your payment provider.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, production delays, weather, incorrect shipping information, carrier issues, or events outside of our control.

Some products may be shipped separately or fulfilled by different production partners. If your order includes items from multiple fulfillment partners, your items may arrive in separate packages and at different times.

For orders shipped outside the United States, customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges required by their country. These charges are not included in our product prices or shipping rates unless expressly stated at checkout.

Once an order has been transferred to the shipping carrier, title and risk of loss pass to you to the extent permitted by law.

Section 6 - Intellectual Property

Our website, store, products, services, trademarks, logos, text, images, graphics, product designs, product names, slogans, videos, audio, and other content are owned by The Deer Mafia, its affiliates, or licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

These Terms permit you to use our website and services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, copy, or otherwise use any material from our website, store, or products without our prior written consent.

The Deer Mafia name, logos, product names, designs, slogans, and related branding are trademarks or brand assets of The Deer Mafia or its affiliates or licensors. You may not use them without prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the website are the trademarks of their respective owners.

Section 7 - Optional Tools

We may provide you with access to third-party tools or services that we do not monitor and over which we have no control.

You acknowledge and agree that access to such tools is provided “as is” and “as available” without any warranties, representations, or conditions of any kind and without endorsement.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may also offer new services, features, tools, or resources in the future. Such new features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

Our website or services may contain links to websites, materials, products, or services provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, availability, policies, or practices of any third-party websites or materials.

If you decide to access third-party websites or services, you do so at your own risk. We are not liable for any harm or damages related to your access to or use of third-party websites, products, services, resources, or content.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

Section 9 - Relationship with Shopify

The Deer Mafia is powered by Shopify, which enables us to provide our online store and services to you. However, any sales and purchases made in our store are made directly with The Deer Mafia.

By using our website, store, or services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale or transaction between you and The Deer Mafia, including any injury, damage, loss, return, refund, product issue, or claim related to products or services purchased from The Deer Mafia.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with The Deer Mafia.

Section 10 - Privacy Policy

All personal information we collect through our website, store, products, or services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed at:

https://www.shopify.com/legal/privacy/app-users

Because our store is hosted by Shopify, Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services. Information you submit may be transmitted to and shared with Shopify and other third-party service providers, including parties located in other countries, in order to provide services to you.

Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, photos, comments, or other content, you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback in any medium for any purpose, including for commercial use.

You represent and warrant that you own or have all necessary rights to any feedback or content you submit and that your feedback does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

We are under no obligation to maintain feedback in confidence, pay compensation for feedback, or respond to feedback.

We may, but have no obligation to, monitor, edit, or remove feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, abusive, misleading, or otherwise objectionable or that violates any party’s rights or these Terms of Service.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website or in our store that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, product availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use our website, store, and services for lawful purposes only.

You may not use our website, store, products, or services:

• For any unlawful, fraudulent, or malicious purpose

• To violate any federal, state, provincial, local, or international law or regulation

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others

• To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person

• To submit false or misleading information

• To upload or transmit viruses, malware, or malicious code

• To spam, phish, pharm, pretext, crawl, scrape, or interfere with the operation of the website

• To collect or track the personal information of others

• To impersonate or attempt to impersonate another person or entity

• To interfere with or circumvent the security features of the website

• To reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, store, products, or services without our written permission

We reserve the right to suspend, disable, or terminate your account or access to our services at any time, without notice, if we determine that you have violated any part of these Terms.

Section 14 - Termination

We may terminate this agreement or your access to our website, store, or services, in whole or in part, at our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 15 - Disclaimer of Warranties

The information presented on or through our website, store, or services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly